The Recruitment Process of a BPO Company in the Philippines – 2 Min. Read

Since 2007, Remote Staff has been a leading BPO company in the Philippines, providing offshore staffing solutions to clients across the globe. With access to a large pool of Filipino professionals and multiple labour networks, we have established ourselves as a trusted BPO company in the Philippines that has surely defied the complexities of offshore labour, easing the process of outsourcing to the Philippines.

Our vision is to continuously provide Philippine-based labour resources to companies in need of qualified and affordable staff. To do this, we constantly review and improve our recruiting processes to ensure we remain a quality BPO company in the Philippines. Our Western-trained 36-strong recruitment team are on the ground in Manila and are eager to discuss any staffing requirements that you may have.

Here is a little more about our recruiting process:

Briefing
We are a BPO company in the Philippines that believes that a good brief brings the best results. By knowing what it is specifically that you are looking for, our in-house recruitment team will be better able to focus their efforts on finding candidates that have a greater chance at being hired. Fill in a briefing form here.

Search, Screen, and Shortlist
Throughout the years we developed exclusive relationships and networks, so our team also go through alumni lists and other unique professional networks to generate a shortlist of viable options for clients to assess. As a heritage BPO company in the Philippines, our in-house recruitment team also has access to a candidate database which has over 130,000 pre-screened applicants. Average times from brief to sending you a shortlist is approximately 2 to 3 days, depending on the role.

An expert recruiter takes note of what the client specifically requires in terms of labor hires

Interview
With a staffing consultant present to book, assist and facilitate interview sessions, you will feel supported all the way through our recruiting process. At your discretion, interviews can be conducted in our Manila office, on the phone, or via Skype.

Hiring
As a large BPO company in the Philippines, we are able to provide you with quality candidates that make a better hire. Once you have made your decision, your account manager will take care of all the next steps so that your remote worker can start as soon as possible.

Code of Conduct
All contractors sign our Code of Conduct ensuring proper behaviour and professionalism during his or her time with Remote Staff and our clients. This also comes with a confidentiality agreement not only protecting Remote Staff but your business as well.

Unrivalled Support
Once the work starts, you set tasks and objectives whilst we take care of Payroll, Compliance, HR and IT. Your dedicated account manager is there to make sure that communication is clear and that your working relationship gets off to a good start. Any cultural issues are addressed early ensuring high productivity.

Flexibility
We understand that every business is different, especially when it comes to staffing needs. We are a BPO company in the Philippines that offers a truly customisable service package that mitigates your risk through proven strategies and incorporates a level of flexibility that is unrivalled in the marketplace today. We offer: no lock-in contracts, a free staff replacement service and 24-hr termination period within the first six months, and the ability to trial candidates in the first ten days without any true commitments.

Give our business strategist Walter a call on +612 8073 4142 (Int’l) or 1300 363 572 (AU Only) to find out more.

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